FAQ

What are credits? How much they cost?
The credits are the Senditright’s currency, the Submitter buys them at 1€ -> 1 credit exchange rate; The Submitter can buy a minimum tier of 10 credits. ...
Tue, 31 Jul, 2018 at 6:59 PM
Are the medias real people and organisations?
The Medias are passionated media editors, bloggers, playlist managers and pitchers. We carefully check the Media’s credentials before accepting the membersh...
Tue, 31 Jul, 2018 at 6:59 PM
I’m a Submitter, I received a feedback and I see a 5 stars rating system. What is this?
The Submitter can rate the feedback he receives. The Submitter have to base his rating on how much constructive was the feedback. The 5 stars rating system ...
Tue, 31 Jul, 2018 at 7:00 PM
I’m a Submitter, How can I buy credits? Is there any service fee or cost?
Once you’re logged in, click on “Credits” on the left menu and proceed with the credits purchase process through Paypal/Braintree gateway. Paypal/Braintree ...
Tue, 31 Jul, 2018 at 7:00 PM
I’m a Submitter, I have problems in buying credits or I’m facing issues with the payment
We do not handle in any manner the payment process. For any issue, please contact Paypal customer care or your bank account to know more, please visit Paypal...
Tue, 31 Jul, 2018 at 7:01 PM
I'm a media, I approved a song, what I have to do now?
Now you have 15 days from Aprroval to send a support link to the Submitter. A support link is a link to the page where you featured the Submission whether i...
Tue, 31 Jul, 2018 at 7:01 PM
I'm a media, where can I send the support link?
Go to your Dashboard, go to “Approved” type down the Support link and a few info about it, press “Publish” and it’s done ;) How can i get my Cash out? Is th...
Tue, 31 Jul, 2018 at 7:02 PM
I'm a media facing out problems with the cash out process
If you’re facing problems with cash out, open a ticket and we’ll be back to you as soon as possible. Remember to fill the ticket with all the required infor...
Tue, 31 Jul, 2018 at 7:02 PM
I made the cash out request and I don’t see my credits anymore
Once you submit the cash out request to the system, the credits are immediately charged for processing the payment. Check your transaction list to see the c...
Tue, 31 Jul, 2018 at 7:03 PM
What Is media transaction panel?
The Media, thanks to the transaction panel, can monitor the money and credits transactions operations. Here you can see the cash out requests and the paypal...
Tue, 31 Jul, 2018 at 7:03 PM